Welcome to the Faculty / Employee Assistance Program
Your Dartmouth College Faculty/Employee Assistance Program (F/EAP), in partnership with ComPsych/GuidanceResources, gives our employees and your household members confidential support, resources and information for personal and work-life issues. These services are confidential and are provided at no charge to you.
Graduate Students (GOLD-UE Members): Visit the website or call 866-606-6355
There are three ways to access your Faculty/Employee Assistance Program (F/EAP) resources 24/7:
- Call 844.216.8308
- Speak to a counseling professional who will listen to your concerns and guide you to the appropriate services, including providing contact information so you can schedule an appointment with our on-campus provider, Chris Henderson, MA, LCMHC, or an alternative provider for in-person or virtual counseling.
- Visit GuidanceResources® Online at www.guidanceresources.com,
- If you haven't done so already, click on Register and enter your company ID: Dartmouth and then follow the registration prompts.
- You will find timely, expert information on thousands of topics, including relationships, work, school, children, wellness, legal, and financial. You can search for qualified child care and elder care, attorneys and financial planners as well as ask questions, take self-assessments and more.
- Download the GuidanceResources® Now App
- Fast, easy access to your F/EAP. After downloading the app, tap Member Resources and enter your username and password to access your services.
What Is the Faculty/Employee Assistance Program?
Your Dartmouth College Faculty/Employee Assistance Program (F/EAP), in partnership with ComPsych/GuidanceResources, offers someone to talk to and resources to consult whenever and wherever you need them. Watch this video to learn more.
Services include:
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Confidential Counseling
Life can be stressful. F/EAP is designed to provide short-term counseling services for you and your household members to help you handle concerns constructively, before they become major issues. Call anytime about concerns such as marital, relationship and family problems; stress, anxiety and depression; grief and loss, job pressures and substance abuse and our highly trained clinicians will listen to your concerns and can guide you to the appropriate services you require, including meeting the on-campus provider or other local providers for in-person or tele-health counseling. Receive up to eight (8) counseling sessions per issue per calendar year.
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Work-Life Solutions
Too much to do, and too little time to get it all done? The work-life specialists through F/EAP can do the research for you, and provide qualified referrals and customized resources for child and elder care, moving, pet care, college planning, home repair, buying a car, planning an event, selling a house and more.
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Legal Support
With F/EAP, you have an attorney "on call" whenever you have questions about legal matters. Speak with on-staff licensed attorneys about legal concerns such as divorce, custody, adoption, real estate, debt and bankruptcy, landlord/tenant issues, civil and criminal actions and more. If you require representation, you can be referred to a qualified attorney for a free 30-minute consultation and a 25 percent reduction in customary legal fees.
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Financial Information
Everyone has financial questions. With your F/EAP benefit, you can get answers to your questions about budgeting, debt management, tax issues and other money concerns from on-staff CPAs, Certified Financial Planners® and other financial experts.
Who Will Know?
Our program is strictly confidential; no one will know if you use the F/EAP. If you meet with a counselor, everything you discuss with your counselor will be kept confidential unless you give written permission to share information. If you contact F/EAP, your supervisor will not be told unless you want him or her informed. However, a supervisor may refer you to the F/EAP program if your job performance is affected. If you decide you want help, everything you discuss will still be confidential. However, by law, we are required to disclose to emergency personnel when there has been a disclosure of child or elder abuse, and/or threat of harm to oneself or others. Your job security or working conditions will not be jeopardized by a request for help through F/EAP. We do not record F/EAP visits in your personnel file, and they do not affect performance evaluations.
How Much Will This Cost?
F/EAP is a free benefit.
Who is eligible for F/EAP services?
All Dartmouth College active faculty and staff, and their household members are eligible. GOLD-UE members and their household members are also eligible.